Shaun is at the top of his game in respect to a Business Analyst. He has a blend of acute introspective questioning, an ability to apply reason and practicality to situations, and then provide best in breed documentation. He is meticulous and thorough without displaying pedantry behaviour, yet picks up those minutiae that make all the difference. Shaun is able to guide, and lead colleagues and clients through complex journeys, making them relevant and easy to understand, and can interpret these discussions, needs and questions into solid value added documentation. He is also one of the most personable and friendly people whose company you can enjoy. I'd wholly recommend Shaun to anyone seeking the best, and would be most happy to work with him again